Factory-authorized service for Rational combi ovens and Manitowoc ice machines.
Rational Service Partner · Manitowoc Factory Authorized Service Partner — 24/7.
Two brands, serviced the way the factory intends: trained technicians, factory procedures, genuine parts and warranty-compliant repairs — 24/7, across the Greater Toronto Area and surrounding regions. We do not service other cooking equipment.
- Rational Service Partner
- Manitowoc Factory Authorized Service Partner
Request emergency service
Tell us what's down. We call back fast and dispatch — day or night.
Your information
Faster to call? 1-888-371-1161 — answered 24/7.
Trusted by
- 24/7 emergency dispatch
- TSSA · ODP/313A · G1 · WSIB
- Live updates on every call
- 15+ years on industrial & commercial systems
What we service
Our food equipment work is limited to the two brands we are authorized for, in restaurants, chains, caterers, hotels, supermarkets, healthcare and institutional kitchens.
- Rational combi ovens — authorized service partner
- Manitowoc ice machines — factory authorized service partner
Rational combi ovens — authorized service partner
Factory-trained technicians, factory procedures and genuine Rational parts, so repairs are done once and warranty stays intact.
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iCombi Pro & iCombi Classic
Diagnostics, repair and calibration of current-generation combi-steamers: steam generation, door and gasket, controls and cleaning systems.
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SelfCookingCenter & CombiMaster
Service and parts for earlier Rational generations still working hard in kitchens across the GTA.
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Rational preventative maintenance
Scheduled maintenance, descaling, door and gasket replacement and cleaning-system service for consistent results.
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Installation checks & start-up
Verifying water, drain, ventilation and gas or electrical connections before first use, and commissioning.
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Warranty & genuine parts
Warranty-compliant repairs with genuine Rational parts and documented service history per oven.
Manitowoc ice machines — factory authorized service partner
Factory-authorized diagnostics, repair, maintenance and warranty service on Manitowoc ice.
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Cube ice machines
Modular and undercounter Manitowoc cube machines: harvest cycles, water systems, controls and refrigeration circuits.
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Nugget & flake machines
Nugget and flake ice makers for beverage, display and healthcare applications.
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Ice dispensers & bins
Ice and ice/water dispensers, storage bins, agitation and sanitation.
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Cleaning, descaling & water filtration
Scheduled cleaning and descaling, filter changes and sanitation records.
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Installation checks & start-up
Water, drain and clearance verification and commissioning of new machines.
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Warranty & genuine parts
Warranty-compliant repairs with genuine Manitowoc parts and documented service history per machine.
Line down? Dispatch is one call away, 24/7.
Why kitchens choose authorized service
- 1
Factory procedures, genuine parts
Repairs follow the manufacturer’s procedures with genuine parts, so performance, safety and warranty are preserved.
- 2
Warranty work handled
As authorized partners we perform and document warranty service, so you are not paying for covered repairs.
- 3
Mid-service is not too late
We dispatch 24/7, including dinner rush and weekends, and fix the actual cause so the same unit is not down again next week.
- 4
One number for the whole kitchen’s cold side
The same team services your walk-ins, reach-ins, hoods, make-up air and rooftop HVAC.
Talk to a technician now: 1-888-371-1161
“You remember when people used to find the problem and not just put a bandaid on it? That's the Mechanical company, they will find the actual cause of the problem and get you back working quickly! I had a company come out 3 times to fix an issue with my Rational oven with no success. The Mechanical company found the problem and fixed it!”
“The Mechanical Company has been a reliable contact for us for a number of restaurant-related issues. They are skilled across a number of trades and are our go-to provider for repairs. When we have an issue we can rest assured that they will be onsite promptly and the equipment will be repaired properly”
Straight answers before you call.
Anything else? Call 1-888-371-1161 — a person answers.
Are you an authorized Rational service partner?
Yes. The Mechanical Company is a Rational Service Partner, servicing iCombi Pro, iCombi Classic, SelfCookingCenter and CombiMaster ovens with factory procedures and genuine parts, including warranty work.
Are you a Manitowoc authorized service provider?
Yes. We are a Manitowoc Factory Authorized Service Partner for cube, nugget and flake ice machines, dispensers and bins, with genuine parts and warranty service.
Do you service other cooking equipment?
No. Our food equipment service is limited to Rational combi ovens and Manitowoc ice machines. We do service the commercial refrigeration, exhaust hoods, make-up air and rooftop HVAC in the same kitchens.
Do you offer maintenance for Rational ovens and Manitowoc ice machines?
Yes. Scheduled descaling, cleaning-system service, door and gasket replacement and calibration for Rational; scheduled cleaning, descaling and filter changes for Manitowoc — with a written report and photos after every visit.
Can you come during service hours?
Yes. We dispatch 24 hours a day, 7 days a week, including peak service, weekends and holidays. Call 1-888-371-1161.
Who we serve
Industrial & Food Facilities Food production plants, warehouses and industrial sites 
Condos & Apartment Buildings Property managers, condo boards and superintendents 
Supermarkets & Grocery Grocery stores, fresh markets and convenience retail 
Restaurants & Hospitality Restaurants, chains, caterers, hotels and commercial kitchens
Something down right now?
Call and a licensed technician is dispatched — 24 hours a day, 7 days a week, across the Greater Toronto Area, Hamilton, Peterborough, and north to Barrie and Midland.