Supermarkets & Grocery · Serving Greater Toronto Area & beyond · 24/7

Refrigeration and HVAC service for supermarkets and grocery stores.

Rack systems, display cases, walk-ins, CO₂ systems, rooftop HVAC — 24/7.

When a rack trips or a case warms, inventory is on the clock. We service the refrigeration, HVAC and in-store equipment grocery stores run on — 24/7, across the Greater Toronto Area and surrounding regions.

Request emergency service

Tell us what's down. We call back fast and dispatch — day or night.

Your information

Faster to call? 1-888-371-1161 — answered 24/7.

Supermarket frozen food aisle with glass-door freezers

Trusted by

  • Cataldi Fresh Market
  • Beaux Properties
  • Tim Hortons
  • Mount Sinai
  • Encore Catering
  • M&M Food Market
  • MadeGood
  • Manitowoc
  • 24/7 emergency dispatch
  • TSSA · ODP/313A · G1 · WSIB
  • Live updates on every call
  • 15+ years on industrial & commercial systems
28 systems, 4 categories

Store systems we service

Everything below is equipment our technicians diagnose, repair and maintain in supermarkets, fresh markets, specialty grocers and convenience retail. If your system is not listed, call — it probably is.

Store refrigeration

The central plant and every case it feeds — the systems that protect your inventory.

  • Parallel rack systems

    Medium- and low-temperature compressor racks: compressors, oil systems, suction groups, controls and load balancing.

  • CO₂ transcritical & subcritical systems

    CO₂ (R-744) booster racks and cascade systems, gas coolers, high-pressure controls and oil management.

  • Distributed & scroll condensing units

    Remote and self-contained condensing units serving individual cases and walk-ins.

  • Rooftop condensers

    Air-cooled and evaporative condensers, fan cycling and head-pressure controls.

  • Multideck & open display cases

    Dairy, deli, produce and meat multidecks: coils, fans, air curtains, defrost and lighting.

  • Glass-door reach-in cases

    Frozen and refrigerated door cases: door gaskets, anti-sweat heaters, frames, fans and controls.

  • Island & coffin freezers

    Open-top frozen food islands and bunkers: defrost, drains, coils and air flow.

  • Service cases

    Deli, meat, seafood and bakery service counters, including gravity-coil and forced-air cases.

  • Walk-in coolers & freezers

    Back-room and sales-floor walk-ins: evaporators, doors, defrost, drains and temperature holding.

  • Prep & cutting rooms

    Meat and produce prep rooms held at food-safety temperatures with the right humidity and air flow.

  • Case & rack controls (EMS)

    Case controllers, rack controllers, energy management systems, alarms and remote monitoring.

  • Defrost systems

    Electric, hot-gas and off-cycle defrost: timing, termination and the ice and drain problems a bad cycle causes.

  • Anti-sweat & door heaters

    Door and frame heaters, anti-sweat controls and the condensation they prevent.

  • Glycol & secondary loops

    Secondary-coolant systems, pumps, heat exchangers and loop issues on medium-temperature cases.

  • Ice machines

    Produce misting ice, seafood ice and self-serve bagged ice machines.

  • Refrigerant leak detection & compliance

    Leak checks, repairs, recovery and the records that ODP regulations and auditors ask for.

Store HVAC & humidity

Store temperature and humidity are refrigeration problems too: humid air is what frosts coils and fogs doors.

  • Rooftop units

    Gas/electric and heat-pump rooftop units serving the sales floor, back room and offices.

  • Dehumidification & humidity control

    Desiccant and refrigerant dehumidification that keeps cases, doors and floors dry.

  • Heat reclaim

    Reclaiming compressor heat from the rack for store heating and water heating.

  • Exhaust hoods, make-up air & exhaust

    Kitchen, bakery and deli hoods and exhaust fans with matching make-up air.

  • Air curtains at entrances

    Entrance air curtains that keep conditioned air in and humidity out.

  • Building automation & controls

    Thermostats, EMS integration, schedules and alarms for HVAC and refrigeration together.

Line down? Dispatch is one call away, 24/7.

Factory-authorized equipment

Two brands we service as authorized partners, common in in-store bakeries, delis and produce departments.

  • Rational combi ovens

    Authorized Rational service partner for in-store bakery and deli combi-steamers: factory procedures, genuine parts, warranty-compliant repairs.

  • Manitowoc ice machines

    Factory authorized Manitowoc service for produce-misting, seafood and bagged-ice machines, dispensers and bins.

Pumps, heat exchangers & heating

The supporting systems behind the plant.

  • Glycol & condenser water pumps

    Pumps on secondary loops and fluid coolers: seals, motors, VFDs and alignment.

  • Plate heat exchangers

    Heat-reclaim and secondary-loop exchangers: cleaning, re-gasketing and inspection.

  • Unit heaters & back-room heating

    Receiving, back-room and warehouse heating.

  • Boilers & hydronic heating

    Where the store heats with hot water: boilers, loops and controls.

Why grocers call us

  • 1

    Inventory is on the clock

    A warm case is product loss within hours. We dispatch 24/7 and prioritize getting temperatures back down before the write-off.

  • 2

    Rack and CO₂ capable

    Parallel racks, CO₂ transcritical and subcritical systems, case controls and EMS — the complicated end of store refrigeration.

  • 3

    Refrigeration and HVAC together

    Humidity, heat reclaim and store comfort are one system. One team services both sides, so problems stop bouncing between contractors.

  • 4

    Records your food-safety program needs

    Every visit produces a written report with photos, temperatures and the equipment history for audits and insurance.

Talk to a technician now: 1-888-371-1161

What clients say
“Extremely satisfied with the level of service. Prompt, professional and friendly. Every team member gave me a great sense of comfort”
Michael De Tommaso Group of Restaurants | President
Common questions

Straight answers before you call.

Anything else? Call 1-888-371-1161 — a person answers.

Do you service supermarket rack refrigeration systems?

Yes. We service parallel compressor racks, CO₂ transcritical and subcritical systems, condensing units and rooftop condensers, together with case and rack controllers and energy management systems.

Can you respond to a refrigeration failure overnight?

Yes. We dispatch 24 hours a day, 7 days a week, including holidays. Call 1-888-371-1161; a technician is assigned immediately and we prioritize restoring temperature before product is lost.

What display cases do you repair?

Multideck and open cases, glass-door reach-in cases, island and coffin freezers, deli, meat, seafood and bakery service cases, and the walk-in coolers and freezers behind them — including defrost, door and anti-sweat heater issues.

Do you also service store HVAC?

Yes. Rooftop units, dehumidification, heat reclaim, make-up air and exhaust, air curtains and building controls. Humidity control matters for refrigeration performance, so we treat the two as one system.

Do you service in-store bakery and deli equipment?

We service Rational combi ovens as an authorized service partner and Manitowoc ice machines as a factory authorized service partner, along with the refrigeration, exhaust hoods and make-up air in those departments. We do not service other cooking equipment.

Do you offer maintenance programs for grocery stores?

Yes. Scheduled coil cleaning, refrigerant and oil checks, defrost verification, door and gasket inspection, controls calibration and rooftop HVAC maintenance, with a written report and photos after every visit.

Something down right now?

Call and a licensed technician is dispatched — 24 hours a day, 7 days a week, across the Greater Toronto Area, Hamilton, Peterborough, and north to Barrie and Midland.