Restaurants & Hospitality · Serving Greater Toronto Area & beyond · 24/7

Refrigeration, HVAC, Rational and Manitowoc service for restaurants and hospitality.

Walk-ins, ice machines, Rational combi ovens, rooftop HVAC units, exhaust and make-up air — 24/7.

When the walk-in warms, the rooftop unit quits or the combi goes dark mid-service, you need someone now. We service the refrigeration, rooftop HVAC (RTU) and ventilation systems kitchens run on, and we are factory-authorized for Rational combi ovens and Manitowoc ice machines — 24/7, across the Greater Toronto Area and surrounding regions.

  • Rational Service Partner
  • Manitowoc Factory Authorized Service Partner

Request emergency service

Tell us what's down. We call back fast and dispatch — day or night.

Your information

Faster to call? 1-888-371-1161 — answered 24/7.

A Mechanical Company technician repairing a Rational combi oven in a restaurant kitchen

Trusted by

  • Cataldi Fresh Market
  • Beaux Properties
  • Tim Hortons
  • Mount Sinai
  • Encore Catering
  • M&M Food Market
  • MadeGood
  • Manitowoc
  • 24/7 emergency dispatch
  • TSSA · ODP/313A · G1 · WSIB
  • Live updates on every call
  • 15+ years on industrial & commercial systems
23 systems, 4 categories

What we service in your kitchen

Our restaurant and hospitality work is commercial refrigeration, kitchen ventilation and HVAC — plus factory-authorized service for Rational combi ovens and Manitowoc ice machines. We do not service other cooking equipment.

Rational combi ovens — authorized service partner

Factory-trained technicians, factory procedures and genuine Rational parts, so repairs are done once and warranty stays intact.

  • iCombi Pro & iCombi Classic

    Diagnostics, repair and calibration of current-generation Rational combi-steamers, including steam generation, door and gasket, controls and cleaning systems.

  • SelfCookingCenter & CombiMaster

    Service and parts for earlier Rational generations still working hard in kitchens across the GTA.

  • Rational preventative maintenance

    Scheduled maintenance, descaling, door and gasket replacement and cleaning-system service to keep cooking results consistent.

  • Warranty & genuine parts

    Warranty-compliant repairs with genuine Rational parts and documented service history per oven.

Manitowoc ice machines — factory authorized service partner

Factory-authorized diagnostics, repair, maintenance and warranty service on Manitowoc ice.

  • Cube ice machines

    Modular and undercounter Manitowoc cube machines: harvest cycles, water systems, controls and refrigeration circuits.

  • Nugget & flake machines

    Nugget and flake ice makers for beverage, display and healthcare applications.

  • Ice dispensers & bins

    Ice and ice/water dispensers, storage bins and the agitation, dispensing and sanitation issues that come with them.

  • Cleaning, descaling & water filtration

    Scheduled cleaning and descaling, water filter changes and sanitation records.

  • Warranty & genuine parts

    Warranty-compliant repairs with genuine Manitowoc parts and documented service history per machine.

Line down? Dispatch is one call away, 24/7.

Commercial kitchen refrigeration

Everything cold in the kitchen and the bar.

  • Walk-in coolers & freezers

    Evaporators, condensing units, doors, defrost, drains and temperature holding.

  • Reach-in refrigerators & freezers

    Upright and undercounter reach-ins: compressors, fans, gaskets, controls and door issues.

  • Prep tables & pizza prep units

    Refrigerated prep tables and rail units that must hold temperature with the lid open all shift.

  • Other ice machines

    Hoshizaki, Scotsman, Ice-O-Matic and other brands: water systems, harvest cycles, pumps and cleaning issues.

  • Blast chillers

    Cook-chill cabinets and blast chillers for safe rapid cooling.

  • Display & grab-and-go cases

    Refrigerated display cases, pastry cases and grab-and-go merchandisers.

  • Bar & beverage refrigeration

    Back-bar coolers, bottle coolers, keg coolers and glycol beer systems.

  • Refrigerant leak detection & compliance

    Leak checks, repairs and recovery with ODP-compliant records.

Rooftop HVAC & kitchen ventilation

A kitchen that cannot breathe cannot cook — and the dining room feels it.

  • Rooftop units (RTUs)

    Gas/electric and heat-pump rooftop HVAC units serving the kitchen and dining room: compressors, heat exchangers, burners, economizers, belts, motors and controls.

  • Exhaust hoods & fans

    Type I and Type II hoods, rooftop exhaust fans, belts, motors and controls.

  • Make-up air units

    Direct- and indirect-fired make-up air matched to the hoods so doors stop slamming and the kitchen stops overheating.

  • Split systems & heat pumps

    Ductless and ducted systems serving dining rooms, offices, walk-in vestibules and patio enclosures.

  • Building pressure & odour control

    Balancing exhaust and make-up air so smoke, grease odour and heat stay out of the dining room.

  • Thermostats & controls

    Thermostats, hood controls and demand-ventilation systems.

Why kitchens call us

  • 1

    Factory authorized where it matters

    Rational service partner and Manitowoc factory authorized service partner: factory training, genuine parts and warranty-compliant repairs on the equipment your kitchen depends on most.

  • 2

    Mid-service is not too late

    We dispatch 24/7, including dinner rush and Sunday brunch, and we fix the actual cause so the same unit is not down again next week.

  • 3

    One team for the cold side and the air

    Refrigeration, ice, hoods, make-up air and HVAC — one call, one invoice, no finger-pointing between contractors.

  • 4

    Built for multi-site operators

    National chains and restaurant groups keep calling us back because every location gets the same technician standard and the same paperwork.

Talk to a technician now: 1-888-371-1161

What clients say
“The Mechanical Company has been a reliable contact for us for a number of restaurant-related issues. They are skilled across a number of trades and are our go-to provider for repairs. When we have an issue we can rest assured that they will be onsite promptly and the equipment will be repaired properly”
Chris Alexander Tim Hortons | President
“You remember when people used to find the problem and not just put a bandaid on it? That's the Mechanical company, they will find the actual cause of the problem and get you back working quickly! I had a company come out 3 times to fix an issue with my Rational oven with no success. The Mechanical company found the problem and fixed it!”
Matt Peate Tim Hortons | Director Of Operations
“Working with The Mechanical Company has always been easy. They think outside the box to solve issues for older equipment, as well when we used them to do a new build they were on schedule and within budget. Thank you!”
Ryan Silber Encore Catering | Director Of Operations
Common questions

Straight answers before you call.

Anything else? Call 1-888-371-1161 — a person answers.

Are you an authorized Rational service partner?

Yes. The Mechanical Company is a Rational Service Partner, servicing iCombi Pro, iCombi Classic, SelfCookingCenter and CombiMaster ovens with factory procedures and genuine parts.

Do you service Manitowoc ice machines?

Yes. We are a Manitowoc Factory Authorized Service Partner for cube, nugget and flake ice machines, dispensers and bins, and we also service Hoshizaki, Scotsman, Ice-O-Matic and other brands.

Can you come during service hours or overnight?

Yes. We dispatch 24 hours a day, 7 days a week, including holidays and peak service. Call 1-888-371-1161; a technician is assigned immediately.

What restaurant equipment do you repair?

Commercial refrigeration — walk-ins, reach-ins, prep tables, display cases, blast chillers, bar refrigeration and ice machines; rooftop HVAC units (RTUs), split systems, exhaust hoods and make-up air; and, as factory-authorized partners, Rational combi ovens and Manitowoc ice machines. We do not service other cooking equipment, dish machines, plumbing or electrical.

Do you work with restaurant chains and franchisees?

Yes. We service multi-location groups and franchisees across the GTA with one point of contact, consistent pricing and per-location equipment history and reporting.

Do you offer restaurant maintenance plans?

Yes. Scheduled maintenance on refrigeration, Rational combi ovens, Manitowoc and other ice machines, hoods and make-up air, timed around your hours, with a written report and photos after every visit.

Something down right now?

Call and a licensed technician is dispatched — 24 hours a day, 7 days a week, across the Greater Toronto Area, Hamilton, Peterborough, and north to Barrie and Midland.